Credit Controller
You will join our collegiate finance team and be responsible for the collection of overdue debts of designated ledger of accounts as well as assisting with e-billing submissions.
What you will enjoy
- Daily credit control activity – debt chasing, query resolution, issuing copy invoices, statements, etc.
- Handling submission/monitoring of bad debts to 3rd party collection agent as needed.
- Identify problematic overdue debts and escalating issues to Fee Earners where necessary.
- Ensuring the credit control mailbox is constantly maintained.
- Liaising with various levels of staff in Southampton, London and Munich to resolve cash collection issues.
- Working to reduce trust and credit balances.
- Raising interest invoices when appropriate.
- The administration of electronic billing processes for all participating clients in accordance with payer guidelines.
- Troubleshooting and resolving electronic billing problems.
- Preparing and maintaining process documentation for electronic billing systems.
What you will need
- Previous experience in a credit control position, preferably within a professional services firm.
- Experience in uploading invoices to client’s e-billing systems such as (but not limited to) Serengeti.
- Experience of collecting international debt and working with different currencies.
- Excellent knowledge of and experience with Excel.
- Excellent telephone manner.
- Ability to prioritise a demanding workload.
- Credit control qualification such as ACICM entry level or above (desirable).
- Exhibit good inter-personal and communication skills to be able to work collaboratively with other members of the finance team, and with fee earners and paralegals from various technical areas.
- Demonstrate good time management skills and the ability to work to tight deadlines.