IP Support Services Specialist
We are looking for candidates with previous IP experience in records, formalities or as a paralegal, looking to progress their IP career.
What you will enjoy
- Actioning incoming correspondence and scanning and saving to the correct location within the firm's document management system
- Updating the firms IP portfolio management system to record details of IP cases and key information from correspondence, including official due dates
- Notifying IP attorneys and other staff within the firm that correspondence has been received
- Monitoring both internal and official due dates and ensuring necessary tasks are completed in a timely fashion
- Producing high quality written communication, including internal correspondence and correspondence to clients and external agents, and supporting others in the team to produce high quality communications
- Preparing, filing, renewing and validating patent applications and registrations
- Assisting coordinator with the assignment of work to others, updating statistics on and monitoring work queues throughout the day, allocating tasks to team members and ensuring turnaround times are adhered to
- Checking work and training and mentoring others to a high complexity
- Leading or assisting with the development of workflows, process guides and training materials
What you will need
- Extensive experience of working in an IP support function, ideally gained within an intellectual property firm
- Excellent working knowledge of patent formalities
- CIPA/CITMA Administrator’s certificate/s desirable
- In depth understanding of IP portfolio management systems and document management systems
- Demonstrable delivery and commitment to quality of service
- A desire to continually seek further improvement
- Good understanding of the inherent risks within the management of IP and ways to mitigate these
- The ability to work in a methodical manner, ensuring that all deadlines are met
- Excellent written and verbal communication skills
- The ability to develop strong working relationships with colleagues and clients
- A positive attitude and the ability to help, lead and motivate a team effectively to deliver a high performance / high quality service