We are looking for candidates with previous IP experience in records, formalities or as a paralegal, looking to progress their IP career.

What you will enjoy

  • Actioning incoming correspondence and processing work to a high complexity level
  • Updating and maintaining the firms IP portfolio management system to ensure accurate records are kept for all patent and/or trademark applications
  • Diarising key dates and ensuring deadlines are actioned
  • Producing high quality written communication, including correspondence to clients
  • Responding to more detailed client enquiries and mentoring others on drafting responses
  • Actively participating in the ‘work rota’ for your team and assigning work to others when required
  • Updating statistics on and monitoring work queues
  • Preparing updates for team meetings, checking anomaly reports and investigating and reporting issues arising
  • Checking the work of others to a high complexity and providing feedback
  • Assisting with identifying training needs and training and mentoring others up to a high complexity
  • Developing workflows, process guides and training materials
  • Assisting with responses to client service issues

What you will need

  • Extensive experience of working in an IP support function, ideally gained within an intellectual property firm
  • Excellent working knowledge of patent, design and/or trade mark formalities
  • CIPA/CITMA Administrator’s certificate/s desirable
  • In depth understanding of IP portfolio management systems and document management systems
  • Demonstrable delivery and commitment to quality of service
  • A desire to continually seek further improvement
  • Good understanding of the inherent risks within the management of IP and ways to mitigate these
  • The ability to work in a methodical manner, ensuring that all deadlines are met
  • Excellent written and verbal communication skills
  • The ability to develop strong working relationships with colleagues and clients
  • A positive attitude and the ability to help, lead and motivate a team effectively to deliver a high performance / high quality service